In the event of any discrepancy, the Spanish version shall prevail.
This policy explains how the personal data of people who visit juradoc.es or order a sworn translation are processed, in accordance with Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 (LOPDGDD).
1. Data controller
DOCUTRAD, SAS registered with the Paris Trade and Companies Register under No. 106 245 426, with its registered office at 78 avenue des Champs-Élysées, Bureau 326, 75008 Paris (France), trading under the Juradoc brand. Data protection contact: contact@juradoc.es.
2. Data processed
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Identification and contact data: first name, surname, email address, telephone number and postal address when delivery of a paper copy is requested.
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Order data: service ordered, language pair, amount and billing details. Card details are processed directly by the payment provider; the controller does not store them.
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Content of the documents provided: may include identification, family, academic, employment or financial data and, in certain documents, special categories of data, such as health data or criminal records.
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Browsing data: IP address, device type and pages visited, depending on the cookies accepted.
3. Purposes and legal bases
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Providing the translation service and managing the order: performance of the contract (Art. 6(1)(b) GDPR). Processing the content of the documents is essential for this; where they include special categories of data, processing is based on Article 9(2)(a) or 9(2)(f) GDPR, as applicable.
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Invoicing and accounting and tax obligations: compliance with a legal obligation (Art. 6(1)(c)).
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Handling enquiries and complaints: legitimate interest and, where applicable, performance of the contract.
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Audience measurement and website improvement: consent, given through the cookie banner (Art. 6(1)(a)).
4. Recipients
Data are disclosed only to those who need them to provide the service:
- the sworn translator-interpreter in charge of the file, who is bound by professional secrecy;
- the e-commerce platform and hosting provider (Shopify);
- the payment service provider;
- the carrier, when postal delivery is ordered;
- public authorities and courts, where there is a legal obligation.
No data are disclosed for advertising purposes or sold to third parties.
5. International transfers
Some providers may process data outside the European Economic Area. In that case, the transfer is based on an adequacy decision of the European Commission or on standard contractual clauses, with any additional safeguards required.
6. Retention periods
- Documents provided and translations: for the time needed to provide the service and its guarantee, after which they are deleted.
- Billing data: for the periods required by accounting and tax law.
- Customer account data: for as long as the account remains active.
- Browsing data: according to the duration of each cookie, shown in the cookie banner.
7. Your rights
You may exercise your rights of access, rectification, erasure, objection, restriction of processing and portability, and withdraw your consent at any time, by writing to contact@juradoc.es. If you consider that your rights have not been respected, you may lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos, www.aepd.es).
8. Security
Technical and organisational measures are applied to protect documents and data: encrypted connection, access control and access limited to the people who strictly need it.
9. Cookies
The website uses cookies that are necessary for it to work, which do not require consent, and audience measurement cookies, which are only set if you accept them. The banner shown on your first visit lets you accept, reject or configure non-essential cookies, and you can change your choice at any time.
10. Changes
This policy may be updated to reflect legal or technical changes. The version in force is the one published on this page.
